Conversation using the telephone
A = Caller B = telephone receiver C= Mr./ Mrs. / He / She / Her / Him
A : Good morning/afternoon/evening/night, PT. BMW international with A here, May i help you?
B : Good morning/afternoon/evening/night, I'm B. May i speak to C, please?
1. A : Just a moment, please ! I will connect to the phone C . Already connected please
B : Thank you !!
2. A : Just a moment, please ! Sorry the line is busy.
a>. Do you want to hold or call back later?
b>. Could i take a message, please?
a> B : okay i'll call back later, thank you , Bye
b> B : please pass to C on that document that C requested I have sent and will arrive on the 11th of january 2012 around 9am
A : Only that? is there anything else I can help?
B : Nothing !
A : Neither will I pass on to C, Ok thank you for calling
B : thank you, bye
A : bye
A = Caller B = telephone receiver C= Mr./ Mrs. / He / She / Her / Him
A : Good morning/afternoon/evening/night, PT. BMW international with A here, May i help you?
B : Good morning/afternoon/evening/night, I'm B. May i speak to C, please?
1. A : Just a moment, please ! I will connect to the phone C . Already connected please
B : Thank you !!
2. A : Just a moment, please ! Sorry the line is busy.
a>. Do you want to hold or call back later?
b>. Could i take a message, please?
a> B : okay i'll call back later, thank you , Bye
b> B : please pass to C on that document that C requested I have sent and will arrive on the 11th of january 2012 around 9am
A : Only that? is there anything else I can help?
B : Nothing !
A : Neither will I pass on to C, Ok thank you for calling
B : thank you, bye
A : bye
Tidak ada komentar:
Posting Komentar